Includes instruction in pc ideas, data methods, networking, working techniques, laptop hardware, the Web, software applications, help desk ideas and problem fixing, and rules of customer service. In response to the U.S. Bureau of Labor Statistics, computer and knowledge know-how fields are projected to develop by 12 p.c nationally through 2024, which is faster than the common for all occupations. This development is partly resulting from an increased emphasis on cloud computing and massive data, together with the introduction of extra web-connected units.