Includes instruction in laptop ideas, information techniques, networking, working methods, laptop hardware, the Internet, software applications, assist desk concepts and drawback solving, and principles of customer support. Students who switch to the junior year of the Bachelor of Science in Engineering Know-how program, specializing in Laptop Know-how, are anticipated to have accomplished their freshman and sophomore years at a group faculty or related institution and obtained their affiliate’s diploma in a program of computer studies (i.e. pc science, laptop technology, laptop software, computer programming, and so forth). College students who have an equivalent associate’s diploma in science, or in varied fields of engineering, are also eligible.