Consists of instruction in laptop ideas, info methods, networking, operating methods, laptop hardware, the Web, software purposes, help desk concepts and drawback fixing, and ideas of customer support. Laptop technical help: This focus develops expertise specific to working with office professionals to unravel laptop-associated issues. These skills prepare students to work at a help desk responding to a client’s laptop issues and performing setup, upgrades, and repairs to computers and pc peripherals. It’s one hundred pc online. You’ll benefit from the identical high-high quality instruction as on-campus students and graduate with the same diploma. The diploma doesn’t point out whether or not the degree was earned on-line or on-campus.